Information We Collect
We collect only the information we need to run the website, respond to enquiries and improve our content.
Information You Give Us
When you use our Contact Us form or email us, we collect the details you choose to provide, such as:
- Your name
- Your email address
- The topic and content of your message
- Any page address or other details you include
We ask that you do not send sensitive information, such as banking details, passwords, identity documents or health information, through the contact form or by email.
Information Collected Automatically
When you visit the website, some information is collected automatically through cookies and similar technologies, including:
- Your IP address and approximate location (such as country or city)
- Your browser type, device type and operating system
- The pages you visit, how long you spend on them and the links you click
- The website or search engine that referred you
- The date and time of your visit
This information is generally used in aggregated form and helps us understand how the website is used.
Information We Do Not Collect
We are an information website, not a gambling operator. We do not offer user accounts, accept bets or process payments, so we do not collect payment card details, bank account details or gambling account information.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries, corrections and feedback
- Operate, maintain and secure the website
- Understand which content is useful and improve our guides and reviews
- Measure traffic and the performance of our pages
- Track referrals through affiliate links, as described below
- Detect and prevent spam, misuse and security threats
- Comply with our legal obligations
We do not sell your personal information.
Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit a website. We and our partners use the following types of cookies:
- Essential cookies that allow the website to function and keep it secure.
- Analytics cookies that help us understand how visitors use the website. We use Google Analytics for this purpose.
- Affiliate tracking cookies that record when you click a link to a third-party website, so the referral can be attributed to us.
- Preference cookies that remember choices such as cookie consent settings.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how the website works. Where required by law, we will ask for your consent before setting non-essential cookies.
Affiliate Links and Third-Party Websites
Some pages contain affiliate links to casino brands and other third-party websites. When you click one of these links, the third party or its affiliate network may set cookies or collect information about your visit so that it can identify the referral. We do not receive your personal details, such as your name or account information, from these operators.
Once you leave our website, the third party's own privacy policy applies. We are not responsible for the privacy practices of other websites, so we encourage you to read their policies before providing any information. More detail about our commercial relationships is available in our Affiliate Disclosure.
How We Share Information
We may share information with:
- Service providers who help us run the website, such as hosting, analytics, email and security providers. They may only use the information to provide services to us.
- Affiliate networks and partners, limited to the referral and click information described above.
- Authorities or other parties where required by law, or where necessary to protect our rights, our users or the public.
- A buyer or successor if the website or our business is sold or transferred, in which case this policy will continue to apply to the information transferred.
Overseas Transfers
Some of our service providers, such as analytics and hosting companies, may store or process information outside Australia, including in the United States and Europe. Where this happens, we take reasonable steps to ensure the information is handled in a way that is consistent with this policy and applicable privacy laws.
How We Protect Your Information
We use reasonable technical and organisational measures to protect information from misuse, loss and unauthorised access, including secure (HTTPS) connections and restricted access to our systems. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
If a data breach is likely to result in serious harm to the people affected, we will respond in line with our legal obligations, which may include notifying affected individuals and the relevant regulator.
How Long We Keep Information
We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law. Contact form messages are deleted or de-identified once they are no longer needed. Analytics data is retained according to the settings of our analytics provider.
Your Rights and Choices
Depending on where you live, you may have the right to:
- Ask what personal information we hold about you
- Ask us to correct information that is inaccurate or out of date
- Ask us to delete your personal information
- Object to or restrict certain uses of your information
- Withdraw consent where we rely on it, such as for non-essential cookies
To make a request, contact us through our Contact Us page. We may need to verify your identity before responding. We will respond within a reasonable time and in line with applicable law.
Age Restriction
This website is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or the law. The updated version will be posted on this page with a new "Last updated" date. We encourage you to review this page periodically.
Contact Us and Complaints
If you have a question or complaint about this policy or how we handle your information, please contact us:
- Online: our Contact Us page
We will review your complaint and respond as soon as we can. If you are in Australia and are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).